Dear Customers,
In observance of Thanksgiving in the United States, our support team will be taking a short break from November 27 to November 28. During this time, our human support teams will not be available, but our chatbot will continue to provide 24/7 assistance.
We appreciate your understanding and continued support. Normal support operations will resume on December 1.
Sincerely,
The Trimble team at SketchUp
The Maintenance and Support program only applies to SketchUp Pro customers with a Classic License and is not necessary for users with a SketchUp subscription plan.
SketchUp discontinued the Maintenance and Support Program November 4, 2020.
For more information on what versions of SketchUp we support, and how to obtain a supported version, please see our End of Support article.