The SketchUp free trial is a great way to try out SketchUp and all the features included in a Studio subscription before you decide to purchase one. Check out our Free Trial for more details on how to get started.
Your SketchUp account is your key to all the products and features available to you through your SketchUp subscription. We want to make sure you know your way around your SketchUp account and how to make the most out of it. In Accounts and Administration we provide you with all the resources you need to get things up and running:
A single-user license or sign-in subscription is associated with one person. That individual can install the license on up to 2 computers they are using. Only one computer device can run that specific version using that license at a time. Follow these steps to use your license on another device or transfer a classic license to a new computer:
If you need to fix a missing or corrupt SketchUp network license file on your existing server:
Classic Licenses can authorize specific versions of SketchUp. To authorize the version of SketchUp associated with your Classic License:
To correct this issue, we suggest uninstalling and reinstalling SketchUp.
The Maintenance and Support program only applies to SketchUp Pro customers with a Classic License and is not necessary for users with a SketchUp subscription plan. SketchUp discontinued the Maintenance and Support Program November 4, 2020. For more information on what versions of SketchUp we support, and how to obtain a supported version, please see our End of Support article.
Whether you are new to SketchUp or just coming back after a break, we want to help you get things up and running. To get started, follow these steps:
To use SketchUp you need a Classic License or a SketchUp subscription like Go, Pro, or Studio. Here are some common errors related to licenses and subscriptions, and how you can fix them:
Note: If you've purchased a SketchUp Subscription, there is no license information to administer. When you sign into SketchUp it will automatically sync with our servers and authorize SketchUp for use. The information below will only apply to older versions of SketchUp, or SketchUp 2019 using a Classic License.