Help Center

Please note that a planned maintenance event on Sunday, July 7th, will result in a Trimble Connect outage in the EU Region between 4:30 and 6:30 a.m. UTC. All Trimble Connect services will be unavailable across our web, mobile, and desktop at this time. During the outage, you will not be able to open, publish, create, or change files that live in Trimble Connect. SketchUp for Web users will be unable to save or export files from the app during this outage.

We apologize for any inconvenience this may cause.

Sincerely,
The SketchUp Team

Uninstalling or repairing SketchUp

Uninstall

To uninstall SketchUp, please see Uninstalling SketchUp where you can find step-by-step instructions for both Windows and Mac users.

Repair

Windows users can run SketchUp's Repair option to help with missing or corrupt files, broken shortcuts, or registry errors.

Note: A repair option is not available to iOS users.

To repair your installation of SketchUp, follow these steps:

Open Settings and select Apps.
Select Installed Apps and locate Sketchup.
Click the context menu and select Modify. SketchUp's installation options will open.
Select Repair to begin. The repair process may take several minutes to complete.
Select Finish.

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