Help Center

Dear Customers,

Happy Holidays!

Please note that our support team will be taking a short break from December 24 to December 26. During this time, we will not be available to assist with requests.

Thank you for your understanding and continued support. Wishing you a joyful season!

Sincerely,

The SketchUp Team

Fixing an Issue in LayOut

LayOut is a great companion to SketchUp. Here are a few issues you may experience while working with your models in LayOut, and how you can get things working again:

Troubleshooting hardware-accelerated Vector rendering in LayOut - Vector rendering requires extra memory, and that can sometimes cause issues with your graphics card. If you experience these issues, we have a few troubleshooting tips to help.
Loading an Offline Crash Report in LayOut (Microsoft Windows) - How to load an offline crash report using BugSplat.
Troubleshooting: Handling SketchUp Model Display Issues - If you have issues with how a SketchUp article appears in your LayOut document, this article can help.

Still having trouble? Contact our Support team.

Want More?

The SketchUp forum is a great resource where you can talk to passionate SketchUp experts, learn something new, or share your insights with our outstanding community.

Join the Discussion