Fixing a corrupt or missing license file
If you need to fix a missing or corrupt SketchUp network license file on your existing server:
- On only one workstation, browse to the correct folder by looking at the list below, and rename the
server.dat
file toserver.dat.bak
.- SketchUp Pro 2014 (Windows Vista / Windows 7 / Windows 8) --
C:\ProgramData\SketchUp\SketchUp 2014\
Note that the "ProgramData
" folder is a hidden folder. - SketchUp Pro 2013 (Windows Vista / Windows 7 / Windows 8) --
C:\ProgramData\SketchUp\SketchUp 2013\
Note that the "ProgramData
" folder is a hidden folder. - SketchUp Pro 2013 (Windows XP) --
C:\Documents and Settings\All Users\Application Data\SketchUp\SketchUp 2013
Note that the "Application Data
" folder is a hidden folder. - SketchUp Pro 8 and older --
C:\Program Files\Google\Google SketchUp #\
- SketchUp Pro 8 and older (64-bit Windows Vista / Windows 7 / Windows 8) --
C:\Users\USER_NAME\AppData\Local\VirtualStore\Program Files (x86)\Google\Google SketchUp #
- SketchUp Pro 2014 (Windows Vista / Windows 7 / Windows 8) --
- Start SketchUp.
- When the Welcome window opens, click the Add License button. If the Welcome window doesn't open, start using SketchUp and click Help > License > Authorize.
- Open the license confirmation email that you received shortly after purchasing your license.
- Copy and paste your User Name, Serial Number, and Authorization Number into the dialog box.
- Click OK.
- When you are asked for the location of the license file, browse to and select the license folder on your existing server. This creates a new license file on the server.
- You don't need make any changes on any of your other SketchUp workstations.