• If you would like to temporarily disable your Ruby plugins to see whether a bug you are experiencing is plugin related, perform the following steps: PC: To disable plugins:

  • If you need to fix a missing or corrupt SketchUp network license file on your existing server:

  • Please note that you need administrative permissions to authorize SketchUp Pro. If you're authorizing on Windows Vista, be sure that SketchUp is closed first, then launch SketchUp from the Desktop by right-clicking and selecting Run as Administrator. For further authorization instructions please visit our authorization articles.

  • The Quick Answer Check that your account or computer has administrative permissions. Make sure your license matches your version of SketchUp. Situation: After you enter your SketchUp Pro license information and click "OK" (PC) or "Add" (Mac), the license dialog box closes and immediately reopens. There are three main causes for this looping behavior:

  • Click the link appropriate to your operating system to download one of the older, supported versions of SketchUp:

  • SketchUp is a graphics-heavy program. Knowing your graphics card can help you troubleshoot odd visual behaviors or recommend a good-performing card to other users. The easiest way to find your graphics card is to run the DirectX Diagnostic Tool:

  • Situation: You have multiple partitions or hard drives set up on your Mac. After booting into a different partition or drive you're missing your extensions and plugins. When installing SketchUp on a Mac with multiple drives or partitions, we always recommend installing on your root volume. However this can cause problems when booting into another partition. To resolve this problem we suggest one of these two options:

  • Overview In SketchUp, you can use the Credits feature to associate a model with yourself, and you can see who else has contributed to a model. Please note that you will need a Google Account to use the Credits feature. If you claimed the credit for a model and upload the model to the 3D Warehouse, anyone who downloads the model will see your Google Account Nickname in SketchUp's Credits feature when viewing the model in SketchUp.

  • PRO This is a Pro only feature.Add the Scale tool attribute to your Dynamic Component to toggle display of scale handles on the component (limiting how users can scale the component). To hide scale handles using the Scale tool attribute:

  • PRO This is a Pro only feature. Dynamic Components that use unique textures (textures that do not ship with SketchUp, such as photographic textures of a specific material), must be embedded in the Dynamic Component to be accessible when that component is used on different computers. To embed a texture in a Dynamic Component: