Frequently Asked Questions

Some questions come up often and we want to make sure you can get the answers you need. We’ve sorted these questions into categories to help you find what you are looking for:

  • Common Questions handles some basic information like contacting support and basic account information.
  • Sales Questions digs into subscription plans, billing, and other sales information to help you when purchasing SketchUp.
  • Education Questions talks about SketchUp for Schools and common questions students and educators might have with regards to that program.
  • Product Questions handles a few common questions users have when using SketchUp.
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