Dear Customers,
Happy Holidays!
Please note that our support team will be taking a short break from December 24 to December 26. During this time, we will not be available to assist with requests.
Thank you for your understanding and continued support. Wishing you a joyful season!
Sincerely,
The SketchUp Team
Delete all floating and stray geometry from the upload file.
To do this, turn on all Tags. After turning on all tags, toggle Hidden Geometry, then use Zoom Extents. This should show any geometry in your model. We recommend taking a quick tour and deleting all the extra faces and edges that may have gotten lost during the design process. Failing to do so could affect the bounding box for the content you upload to 3D Warehouse.
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