Problems connecting to the Internet
SketchUp requires uninterrupted access to the internet for features such as the 3D Warehouse, Add Location and Extension Warehouse. To ensure connectivity you may need to adjust settings in your Firewall, Proxy or Internet Security software for your network or computer.
- SketchUp needs access on the following ports:
80, 8888, 8080, and 443
- For Network Licenses, SketchUp needs access to the following ports:
5053 and 50530
- SketchUp needs permission to visit all of the sub-domains for SketchUp.com, easily included as:
*.sketchup.com
If you're uncertain if these ports are open on your machine please contact your network administrator for assistance.