Frequently Asked Questions

Frequently Asked Questions

Is Sefaira available with a SketchUp subscription?

Sefaira requires its own subscription and is not available as part of any commercially available SketchUp subscription. Sefaira is a plugin and requires either SketchUp or Revit for use.

How do I purchase Sefaira?

Sefaira is available for purchase here.

Does Sefaira offer a free trial?

Sefaira offers an Evaluation Mode that provides a guided tour of the Sefaira experience. For more information see Sefaira’s Evaluation Mode.

I’m having a technical issue with Sefaira. Where can I get support?

If you need some guidance, are running into an issue, or want to learn more about all Sefaira can do, see the dedicated Sefaira Help Center.

Where can I learn more about Sefaira’s features?

The New to Sefaira section of Sefaira’s help center contains articles to help walk you through how to use Sefaira with your SketchUp models, and even outlines the reasons why you should be using Sefaira with your designs.

Why is my Analysis timing out or my upload to the web app failing?

Sefaira may time out if a model is too complex. Be sure to follow the modeling guidelines at Start Modeling for Building Analysis.