Connecting to Online Features

Help Center

Dear Customers,

This Friday, Saturday, and Sunday, the ability to make changes to your account in the Account Management Portal will be unavailable. We are performing scheduled maintenance during this time, but these features will be available again on Monday.

Thank you for your understanding and continued support.

Sincerely,

The Trimble team at SketchUp

SketchUp has a few features that require an internet connection, and with that can come some unique errors. These features include:

Add Location
3D Warehouse
Extension Warehouse

Take a look at Problems connecting to the Internet if you are online but can't connect.

For other connectivity issues, see Troubleshooting Connectivity Issues within SketchUp.