• You may see this error when interacting with 3D Warehouse or Extension Warehouse from inside SketchUp. To resolve this issue, please follow these steps:

  • If a crash occurs when you are not connected to the Internet, BugSplat displays a dialog box indicating that a zip file has been created on your local hard drive. This dialog box also indicates the name and location of the zip file (normally AtLastCrashMMDDYY_HHMMSS.zip in your Windows temporary directory). Go to http://www.bugsplatsoftware.com/post/post_form.php and follow the instructions on the Web page to send this file to BugSplat software when you reconnect to the Internet.