Fixing Startup Problems | SketchUp Help

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Dear Customers,

In observance of Labor Day in the United States, our support team will be taking a short

break on September 1st. During this time, our human support teams will not be available, but our

chatbot will continue to provide 24/7 assistance.

We appreciate your understanding and continued support. Normal support operations will

resume on September 2nd.

Sincerely,

The Trimble team at SketchUp

It can be frustrating when you have a problem before you even get started. We've identified a few common startup issues including: