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Dear Customers,
The support team is working hard to answer questions about One-Time Passcodes, Multi-Factor Authentication, and managing account settings. If you have submitted a case to our team, we will respond as soon as possible to assist you with your request. If you need to contact support regarding sign-in, please reach out here.
Thank you for your understanding and continued support. Wishing you a joyful season!
Sincerely,
The Trimble team at SketchUp