The most common cause for startup crashes is a low-quality graphics card or out-of-date graphics drivers. If you have a higher-quality card installed and your drivers are up-to-date, Windows may default to the lower-quality one when running, causing the crash.

Crashes - Causes and Troubleshooting When SketchUp crashes it's usually due to one of the following issues: An out-of-date graphics driver The operating system is using the wrong graphics card when running SketchUp Your graphics card does not meet the minimum requirements needed to run SketchUp If you aren't sure what's causing a crash, here's some steps you can use to troubleshoot the problem: