Help Center

Please note that a planned maintenance event on Sunday, July 7th, will result in a Trimble Connect outage in the EU Region between 4:30 and 6:30 a.m. UTC. All Trimble Connect services will be unavailable across our web, mobile, and desktop at this time. During the outage, you will not be able to open, publish, create, or change files that live in Trimble Connect. SketchUp for Web users will be unable to save or export files from the app during this outage.

We apologize for any inconvenience this may cause.

Sincerely,
The SketchUp Team

Licensing for SketchUp 2014 and Earlier

If you use SketchUp Pro 2014 or earlier, your license has a few restrictions that don’t apply to newer versions of SketchUp.

Under the old licensing model, licenses work as follows:

Your license works for Microsoft Windows or Mac OS X, but not both.
Your SketchUp software handles your license administration, whereas the new model is cloud-based.
Network licenses cannot be checked in and out.

In this section’s subarticles, you find help with administering your license and handling common problems.

Tip: When you upgrade SketchUp Pro, you have the benefits of the new licensing model. See Licensing for SketchUp 2015 and Later for details.

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