Dear Customers,
Happy Holidays!
Please note that our support team will be taking a short break from December 24 to December 26. During this time, we will not be available to assist with requests.
Thank you for your understanding and continued support. Wishing you a joyful season!
Sincerely,
The SketchUp Team
This can happen if SketchUp is installed as opposed to SketchUp Pro. To correct this issue, we suggest downloading and installing the SketchUp Pro trial. For more assistance, click here.
If you continue to encounter an issue, you may want to consider uninstalling SketchUp. For more information about uninstalling, please click here.
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