If you are having issues while using SketchUp, but aren’t sure what is causing them, you may want to check your system for compatibility issues. The good news is that you can do this with utilities already available as part of your operating system.
Dear Customers,
The support team is working hard to answer questions about One-Time Passcodes, Multi-Factor Authentication, and managing account settings. If you have submitted a case to our team, we will respond as soon as possible to assist you with your request. If you need to contact support regarding sign-in, please reach out here.
Thank you for your understanding and continued support. Wishing you a joyful season!
Sincerely,
The Trimble team at SketchUp