• If you are getting an error that says "This application has been authorized" when attempting to log into any of the SketchUp websites (forums, 3DWarehouse, Extension Warehouse), most likely the solution is to change your internet browser's security settings to allow cookies from 3rd party websites.

  • Windows devices with an NVIDIA graphics card may encounter the following error message:"Your hardware configuration does not meet minimum specifications needed to run the application. The application must close. Error code: 6"To resolve this issue, please try the following steps:

  • This error appears when you attempt to open a model created in a newer version of SketchUp with an older version.

  • The PC version of SketchUp Pro requires the Microsoft .NET Framework 4.5.2. During install, SketchUp will detect if the correct version of the .NET Framework is missing and will prompt you to download and install the package. Click the "Yes" button to install the package. Due to file size, we suggest downloading the .NET Framework using a broadband connection or faster. If you're using a dial-up connection, please be aware that downloading will take some time.

  • You may see this error when interacting with 3D Warehouse or Extension Warehouse from inside SketchUp. To resolve this issue, please follow these steps: