• If you are getting an error that says "This application has been authorized" when attempting to log into any of the SketchUp websites (forums, 3DWarehouse, Extension Warehouse), most likely the solution is to change your internet browser's security settings to allow cookies from 3rd party websites.

  • Windows devices with an NVIDIA graphics card may encounter the following error message:"Your hardware configuration does not meet minimum specifications needed to run the application. The application must close. Error code: 6"To resolve this issue, please try the following steps:

  • This error appears when you attempt to open a model created in a newer version of SketchUp with an older version.

  • Classic License users may see an error message during an unsuccessful attempt to access 3D Warehouse or Extension Warehouse while using SketchUp for Desktop. This occurs when SketchUp cannot verify your Trimble ID credentials.Common CausesCommon causes for an authentication error to appear include:An expired login session (also known as a session timeout)Network issuesBrowser issuesPossible solutionsTo resolve this issue, take a look at the following possible solutions.